Eligible items may be returned or exchanged within 30 days of delivery.

Items must be unworn, undamaged, unaltered, and returned in their original condition.

Personalized, engraved, custom-sized, custom-designed, and other custom-made jewelry is generally final sale unless the item was not as described or Divadora made an error.

Customers are responsible for return shipping and insurance. Divadora does not charge restocking fees.

Processing times vary by item.

Made-to-order, personalized, engraved, custom-sized, and custom-designed jewelry may require additional production time before shipping.

The estimated processing time is listed on the product page or provided during the custom-order process.

Non-custom rings without engraving may be exchanged within 30 days of delivery if they are unworn and undamaged.

Divadora also offers complimentary minor resizing upward when the design allows, typically by half a size and occasionally by one full size.

Complimentary resizing is not available for reducing the ring size. Customers are responsible for shipping and insurance.

Yes. Divadora offers engraving, personalization, custom sizing, and select custom-design services.

Available options vary by product. Review the product page or contact Divadora before ordering to confirm what is possible.

Contact Divadora as soon as possible with your order number, a description of the issue, and clear photographs of the item and packaging.

Do not return the item until instructions are provided.

Divadora will cover appropriate return shipping when the item was incorrect, not as described, or affected by an error made by Divadora.

Available payment methods are displayed securely at checkout.

Payment options may vary depending on the order, device, and checkout method selected.